The priorities established by the Board of Directors of the Urban League of Greater Hartford will guide the League's approach to those we serve. Many of our customers face multiple barriers to self-sufficiency. To meet this need, each department -Community Health, Education, Youth and Family Services, Housing, and Employment and Training - will work together to address these priorities and provide the best customer service possible in a comprehensive, coordinated fashion. Our intake and tracking system will allow us to better coordinate services and track outcomes.

Our "bottom line" is self-sufficiency and family economic success for all our customers. For example, a child in our youth program will receive after school academic enrichment and tutoring, and their parents will be offered the totality of Urban League services as needed. These can include health education and support services, first time home ownership counseling, adult education, employability skills training, computer training, financial education and parenting/communication skills training.

We recognize that families are part of the community. We will work with families and our public and private partners to eliminate educational, economic, and health disparities in our community.